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Blue Cross and Blue Shield of Alabama
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Alabama Community Pharmacy Relief Act
Effective October 1, 2025, the Alabama Community Pharmacy Relief Act will change the way Pharmacy Benefit Managers (PBMs) reimburse community pharmacies in Alabama and will in some instances change the experience that you and your family have at the pharmacy counter if you utilize an independent pharmacy in Alabama. Learn more about the Act.
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Blue Cross and Blue Shield of Alabama
Attention: Payment Processing
PO Box 360387
Birmingham, AL 35236-0387
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IMPORTANT NOTICE REGARDING CONDUENT BREACH
We are providing this notice as required by federal law. Some individuals’ personal or protected health information may have been involved in a data security incident. Because we do not have current contact information for all potentially affected individuals, we are providing this substitute notice.
Please click the link below to review important information about the incident, including what happened, what information may have been involved, steps individuals can take, and how to obtain additional assistance.
https://www.conduent.com/notice-4068902/ 
This substitute notice is being posted in accordance with the HIPAA Breach Notification Rule. It will remain available for at least 90 days, as required by federal regulation.
2021 Tax Form 1095-B Message
1095-B Tax Form Message
The IRS no longer requires us to automatically mail Form 1095-B to members. However, you may still obtain a copy by logging into your myBlueCross account, or request a copy by calling the customer service phone number on the back of your ID card.
CHC Homepage Content
Blue Advantage members, if you are seeking information about the breach impacting Change Healthcare Inc. (CHC) please see the link below:
The link will direct you to the CHC website which contains the information CHC can provide at this time. This includes a description of information which may have been involved based on review to date, a toll-free call center number, and information on complimentary credit monitoring and identity protection services available to individuals now if they are concerned they may have been impacted.